APPLIED EMOTIONAL INTELLIGENCE8 Hour Zoom Class in 2-hour segments

8 SHRM PDC’s – $400.

Learn the action-based skills and knowledge of emotional intelligence to improve Employee Relations Management, Professional Development, and more. Memes, general advice, mindfulness, and communications templates all assist emotional intelligence but practicing the core skills cuts to the root and creates powerful results.

*Segments of this workshop are scheduled a week apart to allow for light homework and independent study.

  • Emotional Self-Awareness – 2 hours

The ability to notice and precisely identify feelings that may enhance or hinder performance in-the-moment, and take appropriate action to realign emotions with values, tasks, and goals. Use of this skill results in increased authenticity, self-leadership, and focus. This is the baseline skill for emotional self-management, increasing emotional insight, and counseling others to gain perspective and manage emotions. When individuals take this level of responsibility it greatly reduces Employee Relations Issues.

Learn the pattern for mastering emotions in the moment.

Take-away: The practice to instill to set the ground for results.

  • Emotional Knowledge – 2 hours

Knowing how emotions change, blend, and cluster strongly develops interpersonal insight. Simply increasing your emotional vocabulary increases emotional clarity and accuracy, cognitive intelligence, and social skills. Recognizing the neurological impact of our words aids emotional self-management and clarifies communication. Understanding Emotional Hazards helps bolster mental health and social savvy. These points of knowledge build the bridge to Social/Cultural Intelligence.

Practice recognizing emotions and working with case studies to build intuition and skill at identifying the emotions at play. Understand the emotional culture of your organization and how to influence it.

Take away: Hand-outs to build knowledge and use to ask great questions for driving curiosity in misunderstanding and conflict.

  • The Vital Skill of Emotional Management (Regulation) – 2 hours

We all learned habits of regulating our emotions at home, growing up. Some of these habitual strategies work well for us, some don’t. Increased emotional self-awareness gives us the opportunity to make intelligent emotional management choices to match an emotion’s intensity and the specific circumstances in which it is happening. These combined skills are the power source of Emotional Intelligence. Self-empathy enables empathy. Empathy is “a great regulator and the key to resolution in many situations and conflicts. The conscious use of these skills in an organization results in stronger Employee Engagement, higher Productivity, and exceptional Customer Experience.

Learn skills for impactfully managing particular feelings that challenge you and how to influence the emotions of others when leading, presenting, and managing change.

Take away: Tool list for managing our emotions and influencing the emotions of others.

  • Emotional Expression – Applied Emotional Knowledge – 2 hours

How emotional intelligence is demonstrated through communication and relationship. When a human connection is genuine and emotionally connected it grounds technique and overcomes manipulation, and teamwork strengthens. Strategizing for the emotional impact of important communications, decisions, and changes gets people on board. Generating emotions and moods to match activities and tasks empowers both Individual Contributor and Management/Leadership Effectiveness.

Practice a four-step model for strategizing the emotional impact of important communications.

Take away: Emotion matching exercise and chart.

Class Schedule and Sign-up

Fridays at 8:00 a.m. or Saturdays at 10:00 a.m. Central Time. Request date when signing up.

Course Dates: Friday 4/8, 4/15, 4/22,4/29, Saturday – 4/2, 4/9, 4/16, 4/23- Friday 5/6, 5,13 ,5/20 5/27, Saturday 6,18, 6/25, 7/16, 7/23 – (dates will be added in July 2022)

*Materials and Certificate provided post-workshop.

This course is reflective of the MSCEIT emotional skills test – which you might want to take after the course. Additional credit is available for that separate activity.