Master Applied Emotional Intelligence.

Develop essential skills to enhance leadership, communication, and team collaboration.
This 2-hour online course presents a comprehensive introduction to Emotional Intelligence and provides the participant with practical, applicable skills and knowledge that empower significant growth and change.
Completion of the course is worth 3 SHRM PDCs.

$99.95

Emotional Intelligence is key to thriving in today’s workplace. Equip yourself with tools to enhance relationships and decision-making.

Harness emotional intelligence to lead teams with empathy and clarity.

Learn effective communication techniques that foster collaboration and trust.

Build emotional resilience and improve teamwork in any setting.

Course Overview

Applied Emotional Intelligence: The Essential Skills is an effective tool for introducing the core skills of Emotional Intelligence and is a valuable primer for both individuals and organizations, laying an excellent foundation for starting an Emotional Intelligence education program.

You will receive exercises and worksheets for personal or team exploration, discover the skills of skills of Emotional Self-Awareness, and develop a culture of trust and Psychological Safety.

Increase Self-Awareness and Team Attunement
Module 1: Introduction & Experiencing Emotions
Increase Self-Awareness and Team Attunement
  • Skill Builder Pyramid
  • Limiting Beliefs
  • Mindset Matters
  • Neuroscienctific Facts
  • Experiencing Empowers
Module 2: Building Emotional Knowledge
Self and Interpersonal Impact Management & Team Skills
  • Knowledge = Choice
  • Disruptive Patterns
  • The Power of Naming It
  • Spotting the Cues in Others
  • How Emotions Move Matters
Influencing Self & Others Team Environment & Culture
Module 3: Respecting & Moving Emotions
Influencing Self & Others Team Environment & Culture
  • Making Emotions Work
  • Practices for Maximizing Emotions In-The-Moment (Mind, Body, Speech & More)
  • Enchancing Task Performance
Module 4: Expressing Emotions
Fine-Tune Communication Plan, Engage & Motivate
  • Why Empathy is Powerful
  • Communication Prep List
  • Setting the Situational Tone
  • Generate Authentic Feeling
  • Power Plan Using Emotion
Steve Whiteford
Meet The Instructor

Steve Whiteford

Steve Whiteford has been a trainer, consultant, and coach since 1989, specializing in communication, leadership development, emotional intelligence (EI), and executive presence. Passionate about self-awareness and emotional flexibility, Steve helps individuals improve their interpersonal skills. His career began in acting, where he developed a deep understanding of emotions, which later inspired his work in corporate training. Known for his engaging approach, Steve has worked with diverse clients across industries, from startups to Fortune 50 companies, helping them navigate the complexities of communication and emotional intelligence.

Frequently Asked Questions

Browse the FAQ, or send us your questions.

The program is approximately two hours and 10 minutes long.

Lessons range from 10 to 20 minutes each.

The program is designed to be completed within two weeks. You can request longer access if needed.

Yes, you can come and go as necessary, returning to your last stopping point.

Yes, you must complete each lesson’s video and quiz to access the next lesson.

No, quizzes are for learning purposes only and are not graded.

You can email the instructor at any time with content-related questions.

You will receive a Certificate upon completion of the program.

There is an assignment you must submit for SHRM CEU credit at the end of the program, if appropriate.

This Program is approved for 3 Society for Human Resource Management Professional Development Credits.

After enrolling, you’ll receive an email with the course URL. Create a password, go to your dashboard, and click on the course to begin.

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