Energy, the Essence of Communication

Authority and influence are consistently identified as two essential elements for leadership and effective management. The American Heritage Dictionary defines authority as “the power to command.” I interpret the power to command as the ability to consistently and strongly influence. In other words, to lead or impact the behavior of others. If you look up…

Off the Record

One of the first things people ask for in their relationship with a coach or consultant is confidentiality. Clients often begin by stating: “What I’m about to say is off the record.” It is certainly important to establish that the information and feelings we share will be held with integrity. Without establishing mutual trust it…