Leadership

Not long ago I enjoyed a lecture given by Psychologist, Richard Farson. In his talk he critiqued the very concept of management training. He targeted the idea that management, which is mostly interpersonal relationship, can be accomplished through technique. An example he offered was the practice of using “verbal templates” for effective communication. For instance…

In our current business climate we have some excellent examples of the need for truth and trust in business practices and communication. A few major corporations have given give lip service to ethical accounting practices resulting in major lay-offs, bankruptcy, a crashing market and an extreme loss of trust in American Business. Although hundreds of…

In recent work, I’ve been reminded of the importance of using performance reviews as an effective component of workplace communication. They are often a focus of questions when I present workshops on conflict, and in my conversations regarding effective conflict skills I am often led to quote conflict specialist, Dick Mayer: “A well done performance…

The leading question for most of my workshop participants for a variety workplace situations is: How do I overcome ______ (insert: lethargy, inertia, nerves, fear, apprehension, internal blocks…) in order to _______ (insert: improve a relationship, do a great presentation, connect with my boss, move through conflict, feel better about myself, be more effective…)? It’s…

“Fiero:” the pleasure that comes from meeting a challenge which has stretched you.” That is the definition of an Italian word that describes a particular positive emotion cited in the book Destructive Emotions, by Daniel Goleman. Goleman is an inspirational frontrunner of personal and leadership development. The book presents ever deeper cases that through specific…