EI is the Depth Charge for Recovering and Moving Forward
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EI is the Depth Charge for Recovering and Moving Forward

© Steve Whiteford 2022 Emotional Intelligence (EI) should be a very familiar topic for HR Professionals. Some say the science of EI was cited as early as the 1920s, but Daniel Goleman’s book, Emotional Intelligence brought it into popular culture in 1995 when he published his groundbreaking book by the same title. I was in…

A Life-enhancing Tool for Increasing Emotional Self-awareness
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A Life-enhancing Tool for Increasing Emotional Self-awareness

©Steve Whiteford 2023 The “Mood Meter” originated from the work of James A. Russell and his Circumplex model of “Affect” which mapped the interplay of Valence (pleasure/displeasure) and Arousal (intensity/alertness). Versions associated with Emotional Intelligence were popularized by Caruso and Salovey, and Mark Bracket at Yale University. These represent the same factors with blocks of…

Stop Using Rhetoric that Says Emotions Are Bad; Help Culture Resolve and Evolve!
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Stop Using Rhetoric that Says Emotions Are Bad; Help Culture Resolve and Evolve!

©Steve Whiteford 2023 Emotional Intelligence is a popular science that is useful for Leadership Development, Communication in business, and Employee Relations. I’ve taught it from the traits model and the skills strategy which combine very well and deliver strong results. The greatest challenge in promoting self-awareness and the skills of emotional intelligence is that our…

What is Emotional Labor?
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What is Emotional Labor?

© Steve Whiteford 2021 Recently when I was teaching my Emotional Intelligence workshop to a Covid-exhausted non-profit healthcare team, they identified Emotional Labor as a strong concern. It’s easy to understand why. The caregivers in this group were especially attuned to the need to stay positive for patients and their teams. And they often needed to deliver…

To Catch an Emotional Competency Thief
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To Catch an Emotional Competency Thief

© Steve Whiteford 2021 One of the trickiest emotions that is sure to keep you stuck and crash your efforts to effectively manage your limiting feelings and thoughts is based in self-judgment or self-pity. Scientists call this a Meta-Emotion (an emotion about an emotion.) Mindfulness masters call it “Second Suffering.” It’s when you’re angry, embarrassed,…

How “Acceptance” Works in Emotional Intelligence
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How “Acceptance” Works in Emotional Intelligence

© Steve Whiteford 2021 “Acceptance” can be a difficult concept. It comes up in spiritual study a lot, and though not always directly presented in Emotional Intelligence, it is essential to the skill. It seems to imply passivity and compliance. “So I’m not supposed to have a response or take action when I don’t like…

Train Self-Awareness First
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Train Self-Awareness First

© Steve Whiteford 2021 Oddly, self-awareness is a quality some people actively resist. It requires the courage to be introspective, to truly consider the meaning of your way of being and its effectiveness. It often comes to us through feedback or criticism from others, but to accept that, you need to trust the person’s perceptions…

How Emotional Intelligence Supports A Creative Professional’s Learning & Development –
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How Emotional Intelligence Supports A Creative Professional’s Learning & Development –

© Steve Whiteford 2021 Becoming a creative professional in the arts is often prefaced with many warnings about the tough road ahead. My own decision to be an actor at eight years old was immediately scoffed at and discouraged by my parents. Little did they know that my attraction to the art was based in…

Cognitive Bias
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Cognitive Bias

Between Daniel Pink and Daniel Kahneman I’ve had Cognitive Bias on my mind. When you really explore it, I think you’ll find Cognitive Bias begins with and is very difficult to separate from feeling. For instance, when we make a Fundamental Attribution Error, our emotions want to reject responsibility, or when we fault someone else’s…