Cut to the root of change:

This Course presents a comprehensive introduction to Emotional Intelligence and provides the participant with practical, applicable skills and knowledge that empower significant growth and change. Completion of the course is worth 3 SHRM PDCs.

These skills give the participant practices for increasing one’s own emotional intelligence as well as for engaging others in the core practices.

Your Course Leader: Steve Whiteford
Your Course Leader: Steve Whiteford

The program is an effective tool for introducing the core skills of Emotional Intelligence to individuals and teams and presents a valuable primer for individuals and organizations. And an excellent foundation for starting an Emotional Intelligence education program. You will receive exercises and worksheets for personal or team exploration.

The skills of Emotional Self-Awareness presented are key to establishing individual self-assurance and responsibility, and a culture of trust and Psychological Safety.

Results You Can Achieve:

  • Develop personal/individual resilience and self-assurance
  • Improve Employee Relations and Team Cohesion
  • Increase Influence and Engagement Skills for Leadership, Sales, Project, and Service Professionals
  • Decrease burn-out through increased emotional skill and knowledge
  • Empower managers and leaders with empathetic courage
  • Set the foundation for a culture of Psychological Safety with the skills of Emotional Intelligence
  • The Program Includes 4 Modules with Video Instruction, Learning Aids, & Quizzes.
  • Page down for more information!

Module 1: Introduction & Experiencing Emotions

  • Skill Builder Pyramid
  • Limiting Beliefs
  • Mindset Matters
  • Neuroscienctific Facts
  • Experiencing Empowers

Increase Self-Awareness and Team Attunement

Module 2: Building Emotional Knowledge

  • Knowledge = Choice
  • Disruptive Patterns
  • The Power of Naming It
  • Spotting the Cues in Others
  • How Emotions Move Matters

Self and Interpersonal Impact Managment & Team Skills

Module 3: Respecting & Moving Emotions

  • Making Emotions Work
  • Practices for Maximizing Emotions In-The-Moment (Mind, Body, Speech & More)
  • Enchancing Task Performance

Influencing Self & Others Team Environment & Culture

Module 4: Expressing Emotions

  • Why Empathy is Powerful
  • Communication Prep List
  • Setting the Situational Tone
  • Generate Authentic Feeling
  • Power Plan Using Emotion

Fine-Tune Communication Plan, Engage & Motivate

Important Course Details:

  • The whole program is approximately Two hours and 10 minutes long.
  • Lessons range from 10 to 20 minutes in length.
  • The program is set to be completed within two weeks. You may request longer access if needed.
  • You may come and go as necessary, and return to your last stopping point.
  • You must complete each lesson’s video and quiz to gain access to the next lesson.
  • Quizzes are for learning purposes only and are not graded.
  • You will have a notes function on the screen to capture significant points.
  • Email the instructor for any content questions throughout your experience .
  • Contact: email@whitefordresources.com for more information.
  • There is an assignment you must submit for SHRM CEU credit at the end of the program, if appropriate.
  • You will receive a Certificate upon completion of the program.
  • This Program is approved for 3 Society for Human Resource Management Professional Development Credits
  • Enroll below. You will receive an email with the URL, create a password, go to your Dasboard and click on the Course to begin.