Emotional Intelligence
Workshops.

Deep Resources for Leadership & Executive Development

Emotional Intelligence EQi 2.0

Emotional and Social Intelligence is a collection of skills and competencies proven to give those who have it an advantage for lasting success. Companies that invest in EQi 2.0 assessment and training, show bottom-line results in productivity, retention, sales, and client satisfaction. After all, the quality of feeling affects every thought that we have, every decision we make, everything we do.

Workshops and coaching address the Reuven Bar-on EQi 2.0 Scales and Subscales of Emotional Intelligence, their meaning and application:

Self-Perception
Self Regard, Self-Actualization, Emotional Self-Awareness

Self-Expression
Emotional Expression, Assertiveness, Independence

Interpersonal
Interpersonal Relationship, Empathy, Social Responsibility

Decision Making
Problem Solving, Reality Testing, Impulse Control

Stress Management
Flexibility, Stress Tolerance, Optimism

When these are in balance Happiness results.

SUGGESTED FORMATS:

Customized Emotional Intelligence workshops are 1/2, one, two, or three-day events constructed from a choice of interactive, discovery, and reflective exercises.

Video clips are used to provide examples and inspire discussion.

Workshops may be designed to include the EQi 2.0 or EQi 2.0 360 and/or Leadership surveys and feedback sessions, or as stand-alone awareness and skill-building experiences. 6 to 20 participants.

Also available – One-on-One Coaching, Team Profiles, and EQi 2.0 Advisory in pre-employment screening.

*All formats are now available via Zoom

Emotional Intelligence MSCEIT

“Emotional intelligence is the ability to perceive emotions, to access and generate emotions to assist thought, to understand emotions and emotional knowledge, and to reflectively regulate emotions to promote emotional and intellectual growth (Mayer & Salovey, 1997).”

About the MSCEIT

What the MSCEIT™ Measures
“The MSCEIT™ assessment is an ability-based measure of emotional intelligence. This means that you can get a low score on the MSCEIT™, but through hard work and effort, you can behave in an emotionally-intelligent manner. Conversely, you can get a high score on the MSCEIT™ but not utilize the emotional abilities that you possess.”

How Does the MSCEIT™ Work?
“The MSCEIT™ is an ability test. This means that some answers on the MSCEIT™ are better than
others.” – The MSCEIT Report

This instrument measures the level to which you demonstrate the perceivable skills of emotional intelligence versus identifying the intensity of personal traits or characteristics that those skills may indicate.

Those skills are described as:

Perceiving – which is the foundational skill of Emotional Self-Awareness, perceiving our own emotions, plus accurately perceiving emotions in others. This skill has a double-edged benefit because having awareness and empathy for our own emotions increases our ability to detect and understand the emotions of others (Theory of MInd). This significantly increases the skills of interpersonal relationships.

Understanding – is the ability to interpret what we perceive. This includes being able to determine the cause of emotions, and how they may blend and change over time. It’s another piece of knowledge that increases the skills of empathy, interpersonal communication, situational leadership, and self-fulfillment.

Using – is also tied to recognizing and valuing feelings, emotions, and moods, and working with them to discern and enact effective action and decision. The skills of using emotion support excellent facilitation, communication, and personal fulfillment. Knowing how to match moods to tasks increases focus for a particular task with the right neurological/emotional energy to perform it well.

Managing – is fully applied emotional intelligence. It is the combined use of all of the skills listed above. It includes being able to accept and work with your own feelings, emotions, and moods, as well as skillfully and appropriately working with and influencing the emotions of others for healthy outcomes. These skills greatly enhance management and leadership.

SUGGESTED FORMATS:

Customized Emotional Intelligence workshops are 1/2, one, two, or three-day events constructed from a choice of interactive, discovery, and reflective exercises.

Video clips are used to provide examples and inspire discussion.

Workshops may be designed to include the MSCEIT assessment and feedback sessions or as stand-alone awareness and skill-building experiences. 8 to 20 participants.

*All formats are now available via Zoom

Applied EI, EQ Strategies

The skills of emotional intelligence add tremendous value to the use of other assessments and workshops. They significantly enhance learning and reduce resistance.

We suggest adding an introduction to Emotional Intelligence skills and how they will empower other workshops you may choose to utilize.

We currently offer CUSTOMIZED Zoom or On-location introductory events, in one-hour, two-hour, and half-day formats.

Applied Emotional Intelligence

A comprehensive eight-hour program designed to be presented in four, two-hour sessions. It is suggested that sessions be scheduled two to four weeks apart, with communication and brief coaching available between sessions. Content is customizable.

Course Structure:

Emotional Self-Awareness

The ability to notice and precisely identify feelings that may enhance or hinder performance in the moment, and take appropriate action to align them with values, goals, and tasks. The result of this skill is increased authenticity, self-leadership, and focus. When individuals take this level of responsibility it greatly reduces Employee Relations Issues.

Emotional Knowledge

Having a strong emotional vocabulary is proven to significantly improve cognitive intelligence and social skills. The neurological impact of our words. Knowing how emotions change, blend, and cluster, adds to interpersonal insight and understanding. Work with case studies to build discernment for these skills. Knowing typical emotional hazards empowers both self-coaching and coaching others. Discerning “display rules” gives us a guide for meeting, and also changing cultural expectations in the workplace and other environments. These points of knowledge build the bridge to Social/Cultural Intelligence.

Applied Emotional Knowledge – Emotional Expression

How Emotional Intelligence is demonstrated through choices of emotional expression. Knowing typical emotional hazards empowers both self-coaching and coaching others. Discerning “display rules” gives us a guide for meeting, and also changing cultural expectations in the workplace and other environments. Generating emotions and moods to match activities and tasks empowers both individual contributors and management/leadership’s effectiveness and influence. Learn a 4-step process to strategize for the emotional impact of decisions and communications to attune Management and Leadership Decision and Communication to shifting priorities.

The Vital Skill of Emotional Management (Regulation)

We have all learned habits of regulating our emotions at home, growing up. Some of these habitual strategies work well for us, some don’t. Increased emotional self-awareness gives us the opportunity to make intelligent emotional management choices matching them to the emotion, its intensity, and the circumstances. This skill is the power source of Emotional Intelligence. Learn how Empathy/Self-Empathy is an essential regulation skill. Emotional self-awareness combined with emotional knowledge and regulation of self and others supports excellent communication and relationship.

Webinars

  • Performance techniques for posture, voice, energy
  • Self-report and 360 Surveys

Topics:

  • Ethics – How Are You Thinking?
  • Emotionally Grounded Customer Service
  • Humana Management
  • Team Attunement

Why Improve Interpersonal Communication in the Workplace?

  • Overcome the #1 complaint of individual contributors about managers – bad communication and relationship skills
  • Relieve stress and burnout
  • Reduce time lost to handling interpersonal conflict in Employee Relations
  • Stop the flood of resignations due to a toxic culture; strengthen retention
  • Turn-around team member conflict and disengagement
  • Develop adaptability for change and empower learning
  • Cut the root challenges to Diversity, Equity, and Inclusion by boosting individual responsibility and awareness
  • Strengthen Leadership and Management decision, communication, and employee engagement

How Can We
Help Optimize Your Organization?

If you are interested in improving Emotional Intelligence in your workplace, fill out a general inquiry form or click the link below to request a Training or Workshop.